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Tuesday, September 24, 2013

The ITSM Academy Guide to Surviving Fusion 2013

Since 2004, the ITSM Academy team has been sponsoring and attending the itSMF Fusion conferences.    This year, we are doing something different – we will not be behind a booth but rather we will be in the trenches, engaging as presenters and attendees.  We feel it is equally important for us to share and update our knowledge through sessions, discussions and engaging conversations.

Sessions by ITSM Academy staff
We are excited to have been selected to contribute to this year’s body of knowledge:
  • Donna Knapp, will be discussing The Service Desk State of the Future in Session 106 on Monday, October 21st from 10:14 to 11:15 am.
  • Michael Cardinal will be presenting Measure Twice, Cut Once: Improving your Improvement Through Better Metrics in Session 302 on Monday, October 21 from 3:00 to 4:00 p.m.
  • I am joining some of my favorite industry colleagues as part of the “Revolutionary Network” and as a contributor to the Expert Insight on DevOps, Agile and ITSM at Sessions 404 and 504 on Tuesday, October 22 from 10:00 am to 12:15 p.m.  
Making the Most of the Conference

After all these years, we know a thing or two about navigating the event.  It’s our hope that this quick and easy guide to Fusion will help facilitate a more enjoyable experience.
  • Things to Pack
  • Transportation
  • Accommodations
  • Things to do in the Area
What should I pack?

First and foremost – comfortable shoes.   You will likely be doing a lot of walking from the convention center to the hotel and to, from and around the exhibit floor
With the average temperature in Nashville in October from the mid-sixties to low-seventies, what do you need?  Comfortable traveling clothes, business casual for the days and something nice for the party evening – you expect these.  But what should you bring besides the essential clothing items
  • Business Cards
  • Refillable Water Bottle
  • Comfortable Tote Bag
  • Sweater – it can be cold in there!
  • Aspirin/Ibuprofen
  • Granola Bars 
  • Foot Rejuvenating Cream
  • Fuzzy Socks
Another tip from our team, after a rough day on your feet, apply a liberal coating of foot cream, slip on the fuzzy socks and turn in for the night. This can make the difference between a good day and a bad day at conference. 

Getting around the area
For travel to and from the airport, the Gaylord does not provide free shuttle service. The service is $30 USD (reservation required). [see here

Where do you want to stay?
The Gaylord is a beautiful hotel, with many on location facilities, such as restaurants, bars and shopping. It may be too big and noisy for some, or just not the right fit for others.  In the near vicinity, there are a few other options, Courtyard Nashville at Opryland, Hampton Inn & Suites Nashville at Opryland, Best Western Suites near Opryland are just a few near the convention center. 

Things to do in the Area
Once Fusion gets up and running, they will keep your schedule pretty jammed packed.  Depending on when you arrive / depart you may have time to do some fun things in the area: 

  • Country Music Hall of Fame (For Lisa!) -- Discover the stories behind the music as you view over 3,000 stage costumes, original song manuscripts and musical instruments. Many of the personal items of music legends are on display including Elvis' solid gold Cadillac. Admission includes a visit to the historical RCA Studio B and the Music Row walking tour. Allow at least two hours for exhibits and the tour.
  • Main Street Live -- If you want to experience the cultural scene in Murfreesboro, Main Street Live would be a great place to start. A 400-capacity venue, it plays host to a vast array of musical events throughout the year. You can depend on Main Street Live to deliver some fantastic performances, with past line-ups including the likes of The Young International, Peelander-Z and Space Capone. It is a platform for local talent as well as nationally touting performers.
  • Adventure Science Center -- The thrill of scientific discovery awaits you! Come explore over 150 interactive exhibits and programs for children and adults. View the heavens from the 40-foot Sudekum Planetarium. Climb seven interactive levels to the top of the Adventure Tower, and experience BodyQuest, an exciting tour through the human body.
If you haven’t registered yet, you can still use our discount code: SPKRF13 [register here]

Hope to see you at Fusion!