Why a joint venture?
ITIL, Prince2 and the other “swirl” products have taken on a life of
their own, way beyond the expectations of the British government agency, the
Cabinet Office. The global uptake of the frameworks requires a stronger infrastructure than that which is currently in place. The joint venture is more than a
supplier or partner relationship: Capita
and the Cabinet Office will form and invest in a separate commercial entity. The new company will be formed in July with
it’s own leadership team. They take over
the reins of the portfolio on January 1, 2014.
For ITSM Academy learners and clients, the transition to the
joint venture should be seamless.
There are no planned dramatic changes to the exams, qualification scheme
or publications. In their announcement,
Capita clearly places value on the current ITIL ecosystem and provides
assurance that any disruption will be minimal. Learners will still have their exams delivered, marked and certificates issued. While the issuing party may (or may not) change, the value of the qualification will not.
Mostly importantly, Capita stressed their commitment to investing in and enhancing product quality through continuous improvement and innovation. Capita is a very large, successful British company with access to significant resources. I expect better industry alignment, stronger quality standards, improved communication and leveraging of the latest technologies.
Mostly importantly, Capita stressed their commitment to investing in and enhancing product quality through continuous improvement and innovation. Capita is a very large, successful British company with access to significant resources. I expect better industry alignment, stronger quality standards, improved communication and leveraging of the latest technologies.
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