It's a New and Exciting 2015!

Happy New Year!  And an exciting new year it is going to be. 2015 promises to be a transformative year where the next generation of IT capabilities become reality in order to meet the rising needs of a rapidly changing business landscape.

First step - a new, intuitive and interactive website!  If you haven't been there lately, come visit us at www.itsmacademy.com.  It's beautiful!

Along with an updated website, we will be updating our service portfolio with emerging and relevant topics such as Agile, DevOps and Cyber.  Each of these practices enhances some aspect of  IT's ability to deliver ongoing and sustainable customer value    None are perfect, none are complete and none supercede or obsolete the other.   Together, they form a holistic matrix for managing services in a modern world.  And of course ITIL and ITSM play a key role in all.

Available now:

• ITIL Foundation, Intermediate and MALC 
• DevOps Foundation 
• Certified ScrumMaster 
• Certified Agile Service Manager (CASM)
• Certified Process Design Engineer (CPDE)
• Overviews and non-certification workshops

Coming in 2015

• Cybersecurity
• Prince2 Project Management
• Lean IT
• Knowledge centered support
• Much more

Axelos will also be introducing a Continuing Professional Development (CPD) scheme to help ITSM professionals keep their knowledge current and establish a career path based on their current or desired role.  We are thrilled that we will be one of the first organizations to work with them on this important program.

So stay tuned!  There is a lot of news coming down the pipeline and we will make sure to get that information to you as quickly as possible.   

Wishing you all a happy, healthy, innovative, successful and fulfilling 2015.