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Wednesday, September 3, 2014

Service Management Fusion Conference 2014

As we ring in September, we also ring in the start of the fall conference season.

It's hard to believe but the itSMF/HDI Fusion 2014 conference is next month!   

As always, members of the ITSM crew will be among the many experienced service management professionals sharing insight, knowledge and experiences at the event.

Donna Knapp will be co-presenting with Anthony Orr at a Breakfast Briefing: How to Pass Your MALC Exam on Monday, October 20th at 7:30 am

I will be leading Session 606: Practical Problem Management: The Courage to Ask Why on Tuesday, October 21 at 2:45 PM.

I will also be participating in Session 704: Expert Focus on Practical DevOps with Brandon Gillis of Bank of NY Mellon on Wednesday, October 22 at 9:00 am.

You can register for Fusion14 at

Hope to see you there.

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